Privacy Policy - TWS-rentals

Privacy Policy

Last Updated: 14.05.2024

TWS Rentals, a division of TWS Serviços, Unipessoal LDA (hereinafter referred to as “TWS Rentals,” “we,” “us,” or “our”), is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [tws-rentals.com] (the “Site”) or use our scooter rental services. Please read this Privacy Policy carefully.

1. Information We Collect

We collect certain personal information when you interact with our Site or use our services. This may include:

Personal information such as your name, email address, phone number, and billing information when you make a reservation or create an account.
Information about your device and usage of our Site, such as your IP address, browser type, operating system, and pages visited.
Location information if you enable location services on your device, which helps us provide rental services and recommendations tailored to your location.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Process and fulfill rental reservations.
Provide customer support and respond to inquiries.
Improve and optimize our services, website, and user experience.
Communicate with you about your reservations, promotions, and updates.
Comply with legal obligations and enforce our terms and policies.

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

With service providers who assist us in operating our business and providing services to you (e.g., payment processors, IT support).
With law enforcement or government agencies if required by law or to protect our legal rights.
In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity.

4. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt-out of certain communications or request restrictions on how we use your information. Please contact us using the information provided below to exercise your rights.

6. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Site.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TWS Serviços
Rua Manuel Martins Garrocho 10 R/C
Olhao 8700-497
Portugal
Email: admin@tws-rentals.com
Phone: +351937081400

By using our Site or services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Privacy & Cookie policy

Privacy & Cookies policy

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Who we are

Our website address is: https://tws-rentals.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

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